Privacy Policy
How Prism Point may collect, use, disclose, retain, and protect personal information, together with choices and rights available under applicable U.S. state privacy laws.
1. Scope
This Privacy Policy applies to personal information handled through prismpointshop.com, customer accounts, order support, and direct communications with Prism Point. It does not control independent third-party websites.
2. Information customers provide
Prism Point may receive a name, billing and shipping address, email address, phone number, account credentials, order details, support messages, return information, and other information submitted by the customer.
3. Information collected automatically
The site and its service providers may automatically receive IP address, device and browser data, operating system, referring pages, viewed pages, approximate location derived from IP, and interaction or diagnostic information.
4. Cookies and similar technologies
Cookies and similar technologies may support the shopping cart, account sign-in, security, preferences, site performance, and measurement. Browser settings may allow customers to limit cookies, but some store functions may then work differently.
5. Payment information
When payment services are configured, payment credentials may be collected directly by the selected payment provider. Prism Point may receive transaction status, limited payment details, and identifiers needed to process, document, or support an order.
6. Order and service use
Personal information may be used to review orders, provide products, coordinate delivery, send transactional messages, manage accounts, provide support, handle returns, and maintain business records.
7. Security and fraud prevention
Information may be used to authenticate users, protect accounts, investigate suspicious activity, prevent fraud or abuse, enforce site terms, troubleshoot incidents, and preserve the integrity of the store.
8. Legal and compliance use
Prism Point may process information to comply with tax, accounting, consumer-protection, recordkeeping, legal-process, and other applicable obligations, and to establish, exercise, or defend legal claims.
9. Service providers
Information may be shared with providers that support hosting, ecommerce, communications, payment processing, fraud prevention, analytics, delivery, professional services, or customer support, but only as reasonably needed for those services.
10. Legal disclosures
Information may be disclosed when reasonably believed necessary to comply with law or valid legal process, protect customers or the public, investigate unlawful activity, or protect Prism Point’s rights, property, and systems.
11. Business changes
Information may be evaluated or transferred as part of a merger, financing, acquisition, reorganization, sale of assets, or similar business event, subject to appropriate confidentiality and applicable legal requirements.
12. Sale and targeted advertising choices
If Prism Point engages in activity that applicable law defines as selling personal data or processing it for targeted advertising, Prism Point will provide the notice and opt-out method required for covered consumers.
13. Data retention
Information is retained only as reasonably needed for the purposes described here, including orders, support, security, disputes, tax and accounting records, and legal compliance. Retention periods vary by the type and purpose of the information.
14. Information security
Prism Point uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information. No internet transmission or storage system can be guaranteed completely secure.
15. U.S. state privacy rights
Depending on residence and legal applicability, a customer may have rights to know, access, correct, delete, or obtain a portable copy of personal data and to opt out of certain sale, targeted advertising, or profiling activities.
16. Submitting a privacy request
Send requests to [email protected] and describe the requested action. Prism Point may need to verify identity and authority before responding and will not discriminate for exercising an applicable privacy right.
17. Verification and appeals
A request may be limited or denied where allowed by law, including when identity cannot be verified or an exception applies. Where applicable law provides an appeal right, the response will explain how to appeal the decision.
18. Children, changes, and contact
The store is not directed to children under 13 and Prism Point does not knowingly collect their personal information through the store. This policy may be updated as practices or law change. Questions may be sent to the email above or mailed to 4909 Nautilus Ct N, 1st Fl Ste 1, Boulder, CO 80301.